Privacy Policy

Effective Date: 22/12/2024

Maheshwari Tex (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with us.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Transaction Information: Details of purchases, payment methods, and transaction history.
• Technical Information: IP address, browser type, device information, and browsing behavior on our website.
• Communication Data: Information provided in customer support interactions or feedback forms.

2. How We Use Your Information

Your information is used for the following purposes:

• Order Fulfillment: To process and deliver your orders, including payment processing and order tracking.
• Customer Support: To address your queries, complaints, or requests.
• Marketing: To send promotional offers, newsletters, or updates, subject to your consent.
• Improvement: To enhance our products, services, and website functionality.
• Legal Compliance: To comply with legal obligations and protect against fraudulent or unauthorized activities.

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors assisting in payment processing, shipping, or marketing.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences.
• Analyze website traffic and usage.
• Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings. However, this may affect your ability to use certain website features.

5. Data Security

We implement industry-standard security measures to protect your personal information. These measures include:

• Encryption of sensitive data during transmission.
• Secure storage of information in protected databases.
• Regular security audits and updates.

Despite these efforts, no system is entirely secure, and we cannot guarantee absolute data protection.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your data, subject to legal obligations.
• Opt-Out: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at [email protected] or call +91-9946822416

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7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing your information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website or notifying you via email. Please review this page periodically for updates.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +91-9946822416
• Address: Aana Organization, Oravankarathazhe, chemanchery, koyilandy via Calicut, Kozhikode, Kerala, Pin-673304